Why Is LearnDash Not Sending Emails

Why Is LearnDash Not Sending Emails?

ByBabar Ali LearnDash Tips

Clear communication is essential for a smooth online learning experience. However, if students aren’t receiving important emails such as enrollment confirmations, password resets, or quiz notifications, it can confuse and disrupt their progress.

This issue often arises due to incorrect email settings, hosting limitations, or conflicts with other plugins. If not resolved, it can lead to missed updates, frustrated learners, and unnecessary support requests.

The good news? These problems can be resolved with the right adjustments. In this article, we’ll guide you through the best solutions to ensure your emails are delivered properly. Need expert help? Book a free consultation today!

Now, let’s dive into why these issues occur and how to fix them effectively.

Check Your WordPress Email Settings

One common reason for email failures is that WordPress itself isn’t configured to send emails properly. By default, WordPress uses the PHP mail function, which many hosting providers block or limit to prevent spam.

Solution:

  • Go to WordPress Dashboard > Settings > General and verify your admin email is correct.
  • Check if other WordPress emails (like password resets) are working. If they aren’t, the issue is with WordPress itself.
  • Use an SMTP plugin to improve email deliverability (more on this in the next section).

Don’t miss: How Much Does LearnDash Cost?

Use an SMTP Plugin for Reliable Email Delivery

SMTP is a reliable method for sending emails, preventing issues caused by blocked PHP mail, and ensuring messages reach inboxes instead of spam.

Solution:

  • Install a free SMTP plugin like WP Mail SMTP or Post SMTP.
  • Connect it with an email provider like Gmail, SendGrid, or Mailgun.
  • Test your email delivery in the plugin’s settings.

Using SMTP significantly increases email deliverability and prevents your emails from being marked as spam.

Check LearnDash Email Settings & Notifications

If WordPress emails work properly but LearnDash emails are still not sending, the issue may be with LearnDash’s email settings.

Solution:

  • Go to LearnDash > Settings > Emails and ensure email notifications are enabled.
  • Check that admin and student email addresses are correctly set up in course settings.
  • If using third-party integrations, confirm that they aren’t blocking LearnDash emails.

Read this: Why Is the Text in My LearnDash Course So Light?

Resolve Conflicts with Other Plugins

Sometimes, other plugins can interfere with LearnDash emails. Security, caching, or email-related plugins might block or override LearnDash notifications.

Solution:

  • Deactivate other email-related plugins and test LearnDash emails again.
  • Clear your WordPress cache and check if emails are being sent.
  • If you recently updated plugins, try rolling back to an older version.

Checking for conflicts can help restore email functionality without major changes.

Verify Your Hosting Email Limits

Some hosting providers limit how many emails can be sent per hour or day. If your site sends a high volume of emails, your hosting provider might block LearnDash emails due to these restrictions.

Solution:

  • Check your hosting provider’s email sending limits.
  • Use an external SMTP service like SendGrid or Mailgun for better email handling.
  • If needed, upgrade to a hosting plan with higher email limits.

Monitor Spam & Email Filtering Issues

Even if LearnDash sends emails, spam filters may block or redirect them. Many email providers filter out automated emails, making them difficult to find.

Solution:

  • Ask students to check their spam/junk folders for course emails.
  • Ensure your email “From” address is professional (avoid free email providers like Gmail/Yahoo for sending).
  • Set up email authentication (SPF, DKIM, and DMARC) to improve email credibility.

Don’t let email issues slow down your course! A reliable email system is key to keeping students informed and engaged. Whether it’s SMTP setup, plugin conflicts, or hosting limits, we’re here to help you.

Join us today and get 75% off on the original LearnDash license! Build a seamless learning experience with professional email delivery.

Babar Ali, CEO of our LearnDash solutions, specializes in LMS setup, automation, and customization to enhance online learning. With expertise in WordPress and digital education, he ensures seamless and efficient e-learning experiences.

Similar Posts