Why Does My LearnDash Site Say My Password Is Incorrect?

Logging into your course site should be easy, but sometimes your password gets rejected—even when you’re sure it’s correct. This can be frustrating, especially if you need to access course content or manage students.

This issue may arise due to several reasons, including browser cache problems, saved autofill credentials, outdated cookies, security settings, or even recent site updates affecting login functions.

Luckily, this problem is usually easy to resolve. Clearing your browser cache, checking autofill settings, and reviewing security plugins can help you regain access. Need assistance? Book a free consultation today and get expert support to resolve login issues quickly.

Browser Cache and Cookies

Your browser saves data to improve loading timesr, but sometimes, this stored data can cause login errors. If your login page isn’t working properly, try clearing your browser cache and cookies.

Autofill Entering the Wrong Password

If your browser or password manager is auto-filling your login details, it may be using an old or incorrect password. Manually enter your username and password to see if that fixes the issue.

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The Password Was Recently Changed

If you recently updated your password but your browser is still using the old one, your log in attempts will fail. Try resetting your password again and ensure that it is updated in your saved credentials.

Security Plugin Blocking Your Login

Some security plugins lock users out after multiple failed login attempts. If you’ve been trying to log in repeatedly, you may be temporarily blocked. Check your security settings or wait for the restriction to be lifted.

Account or User Role Changes

Changes made by an admin to your account settings or user role may restrict your access. Contact your website administrator to confirm that your account is still active.

Plugin or Theme Conflicts

New plugins or theme updates can sometimes interfere with the login process. If you recently made changes to your site, try disabling plugins one by one to see if one of them is causing the issue.

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Simple Ways to Fix the Login Issue

Clear your browser cache and cookies – Clear your cache and cookies as stored data can interfere with the login process. This ensures you’re accessing the latest version of the site.
Manually enter your login details – Autofill can save outdated credentials. Try typing in your username and password instead of relying on saved information.
Reset your password – If you’re unsure whether your password is correct, use the “Forgot Password” option to create a new one.
Check security plugins – Some security settings may block login attempts, especially after multiple failed tries. Review your security plugin settings to ensure they aren’t restricting access.
Verify your user role and account status – If your account permissions change or your role is modified, you might be locked out. Contact the site admin to check your account status.
Disable conflicting plugins – If you recently installed or updated a plugin, it could be interfering with the login process. Try deactivating plugins one by one to see if that resolves the issue.

Following these steps should help you regain access to your LearnDash site.

Still, facing login issues? Join us today and claim 75% off the original LearnDash license—build a seamless, secure, and hassle-free learning experience with expert support!

Why Does My LearnDash Site Say My Password Is Incorrect?